October 6 2017

Survey questions that work


Asking correct questions during feedback is essential, however it's not always clear if a question is a good fit for survey form. We've worked on a quick start guide of the questions to use in different situations for your inspiration.

Before diving into the guide, consider exploring and understanding pain points inside your organization. Go to the various ...

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July 5 2017

Send Email Surveys with Insight Stash


Recently Insight Stash has released a new set of features - Email Surveys. It is important to have many continuous improvement feedback channels in your plan. Email surveys allow you to reactivate your customers and receive feedback. This type of feedback will give you insights into why customers did not return.

As any other type of survey, building email surveys is ...

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May 19 2017

Creating Simple NPS Survey


Insight Stash gives you a full creative freedom in how your survey functions and looks. It is very easy to get lost in the functionality available and build a longer survey than required. Let's try to focus on a single important question to ask visitors on the site. Perfect question type for an unobtrusive survey is NPS Score. Our ...

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April 4 2017

5 Survey Form Templates to get You Started


The path to continuous improvement of your business is challenging but rewarding. Many approaches for surveying visitors need to be considered. Shooting in the dark and annoying your visitors with pop-up feedback forms on every page is probably not the best idea. To start collecting quality feedback data, initial quantitative research is important. Look into google analytics (or any other ...

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March 21 2017

Integrate Feedback with Google Analytics


Feedback forms provide an excellent opportunity to understand what your site visitors think about your product. With these insights, you can improve the experience, which will lead to better conversion rates. If you are curious about response and open rates of your survey, Insight Stash offers a simple integration into analytical tools like Google Analytics or Adobe Marketing Cloud. In ...

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February 28 2017

Insight Stash wins awards from FinancesOnline


FinancesOnline, a popular review platform for software and B2B services, recently published a detailed review of Insight Stash in which their praised our system as one that genuinely meets users expectations. Now, their readers have the possibility to familiarize themselves with a positive review of our software on the reputed platform, and discover a professional point of view on how ...

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November 1 2016

Feedback surveys - 10 Rules to follow


Creating useful surveys on the site is no easy task, but is worth attempting, though. form will capture customer's thought about your product or service in the moment. Consider negative feedback an opportunity and positive one - opportunity to push the limits. No other tool can capture and deliver customers' actionable insight to you this fast. Your job is to ...

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October 4 2016

Top Feedback Survey questions


It’ѕ аlwауѕ dіffісult tо іntеrvіеw visitors whеn you аrе nоt rеаllу сеrtаіn what ԛuеѕtіоn to аѕk thеm. Dеvеlоріng the right question іѕ the сhаllеngіng аѕресt аѕ уоu wоn’t get thе оріnіоnѕ уоu аrе аftеr іf уоu dоn’t аѕk the rіght ԛuеѕtіоnѕ. In thіѕ article I wіll оutlіnе some uѕеful ԛuеѕtіоnѕ tо ask уоur vіѕіtоrѕ.

Would you suggest ...

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September 25 2016

How to use Feedback Surveys


Website Survеуѕ are a grеаt wау tо undеrѕtаnd сuѕtоmеr fееdbасk оn new рrоduсt lіnеѕ, fеаturеѕ, аnd ѕеrvісеѕ. They can also help you gаіn a rеаl-tіmе understanding оf market needs to mаіntаіn a соmреtіtіvе еdgе. Gеttіng feedback from vіѕіtоrѕ tо уоur wеbѕіtе who wоuld оthеrwіѕе rеmаіn аnоnуmоuѕ is crucial, bесаuѕе only a ѕmаll реrсеntаgе оf wеbѕіtе vіѕіtоrѕ еvеr bесоmе your сuѕtоmеrѕ ...

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September 14 2016

Selecting Python app Server for REST api


At Insight Stash we use python based stack, and deciding on a correct application server for serving surveys is of high importance. Unfortunately our research showed that there are no up to date benchmarks of python application servers to help us decide on the fastest one. So we decided to carry out our own testing, the results of which you ...

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September 5 2016

Top 5 Uses of Feedback Surveys on Your Site


It's is important to understand all the sides of visitors' experience on your site. You can analyze their behaviour on the site, bounce rate, pages viewed, buttons clicked and funnels completed, but what missing in this approach is a direct response from visitors about your site. What do they think about your products? About site functionality?

You might learn ...

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